Testimonials

Kind words from our customers

»
Testimonials
  • James Varrah

    Brilliant customer service, the castle looks amazing, very happy!! Will defo be dealing with you guys again, thank you

  • Tony Clarke

    What a Fantastic family run business!!! When me and my partner decided to go into hiring inflatables we didnt have a clue where to begin and after speaking to numerous inflatable manufacturers we found that premier inflatables were by far the most helpfull and competative in price. So we decided to purchase two inflatables from them along with some other items which all turned up on time as promissed and in perfect condition. The quality of the castles are great and we havnt looked back. A lovely helpfull couple including staff!!! Many thanks to premier inflatables!!

  • Kimberley Reddell

    Well what can I say x I have had 2 disco domes from here and I am overwhelmed. I have rang up checking on the status of the progress of my castles and been polite everytime. I can’t say how pleased I am. Thanks premier inflate. Will Deffo be ordering again x

  • John Jones

    Where do I start I had the idea to start hiring out inflatables 2 years ago with very little money the first company I found was ********* ******* so phoned them explained I was just starting out and had very little money and wanted 1 castle they were that terrible they put the phone down on me while I was still asking questions which put me off a bit I then phoned premier inflate and spoke to the lovely Natasha who spent over 30 minutes on the phone with me knowing I had little money to start out I decided on a combi castle and they got straight to work I even asked for a couple of alterations which was no problem the finished product arrived perfect after sales was as good as presale I am now buying my 8th inflatable from them and have taken delivery of there new design which is amazing it’s a Ferrari castle for a Ford Focus price the artwork is amazing and I’d like to thank Sam Natasha and the team for all there hard work

  • Julia Button / Max Allen

    I’d just like to say how impressed I am with the quality and how fast you turned the order around. The quality and detail of the hand painted art work of both the characters and our logo. is brilliant, a close attention to detail and obviously a great time taken to produce the final product.

  • Michael Fowler

    New to the industry and phoned a few companies for advice and prices. Premier inflate spent the longest answering my questions and was not bothered when at the end I said I need to think about it. Other companies (won’t name them) were to pushy so didn’t get my business. I ordered my units from premier inflate at good prices. Can’t fault the customer service at all. The after sales service also spot on. Very helpful and easy to deal with. Only downside was delivery company damaged one unit it transit but Sam got it back and changed the Pannel. Can not complain at the service so far. Highly recommend any company that puts there hands up and resolves the issue no questions asked. Thank you everyone at premier inflate. Be back for more soon enough

  • Michelle

    Premier inflate are fantastic,answered all my questions and shipping was fast. I have ordered a small castle and large obstacle inflatable from then both fantastic quality. Steps for inflatable were not to my liking as my little bot struggled with them told them and within 5 days they have had a new set of steps sent to me.

    I had a bad experience with my 1st castle (not premiere inflate) and they have just been fantastic with great products to great customer service. I would recommend 5**. Xxx

  • Zak

    Thank you again premier inflate for the sumo suits! Over the moon with them! Wednesday is fine for the mat to follow :)! spent over £1600 over two months due to premier inflates excellent product quality & most of all Natachas excellent customer service & support.

    Zak

  • Michael

    Absolutely recommend Premier Inflate to everyone! The service is fantastic always going above and beyond other companies. Run by a really friendly and genuine couple. After having a few repair done by them and being very satisfied with their work I have just received my order of an 11ft platform slide and a large adults castle. The quality and workmanship is exceptional. Highly recommend to everyone!

  • Russell

    I would just like to say a big thank you, to Natasha  who supplied my new bouncy castle, to me it was just what i wanted, nothing was to much trouble, everything i asked for i got, customer service was absolutely brilliant.

    I would highly recommend Premier Inflate, for all your castles, i would defiantly use them again, you wont be disappointed all the staff are so helpful, and care about there customers.

    Kind Regards.

    Russell.

    RUSSELLS/DISCO/KARAOKE/BOUNCY CASTLES.

  • Brett Bradley

    I am so pleased that I decided to place my order with Premier Inflate.  Your customer service was second to none, you delivered on time, I got a great package deal and your products were far superior to a previous order with another company.  I will definitely be placing all future orders with you.  Thank you Natascha and the Premier Inflate Team I will be in touch soon.

     

    Brett @ N1 Inflatable Fun

  • Matthew Cole

    Thank you so so much I have had my bouncy castle delivered I love it and thank you for the bag and fan cover u have been the best company ever thanks ones again matthew

  • Kerri Longden

    Fantastic service, very helpful! Bouncy castle perfect to order great price and very satisfied with the overall experience dealing with this company! Will be back in the future!

  • Heiko

    I was very pleased with the speedy delivery and the ease of which it took to place my order. Premier Inflate completely took the stress away for which I am very grateful.

  • Mr Parker

    We have dealt with some right characters in the past and you have restored my confidence. You stuck to deadlines, quoted good prices, no hidden costs and always had someone to speak to. You can really tell you value your customers. Thanks for a great experience.

  • Amanda

    Excellent repair service. The work carried out has always been done in a professional manor with little disruption to me and my business.

  • John

    My friends and family went crazy when we took delivery of the bungee run we ordered. Can really see it being a popular item for the hire market. We will be back soon for the velcro wall we discussed. thanks for everything.

  • Sarah Jones

    Thanks for all the hard work you have all put in to our bouncy castles. We received them yesterday and we are over the moon with them. You can really see the time and effort spent on them. Thanks again.

  • Daniel Roberts

    Hi,

    The piece has been received!

    Brilliant service and very much appreciated.

    Many thanks,

  • Lee Deacon

    We are new to the inflatable industry,  and we highly recommend using premier inflate. They stick to dead lines quoted or they beat them no false promises honest throughout. Extremely helpful. Lots of communication throughout and only a phone call away.  We have used others DON’T bother. Thank you premier inflate keep it up.

  • Paul Quarterman

    Sam, I wanted to let you know it has been a pleasure dealing with you/Premier Inflate. I rang several manufacturers before choosing your firm. You guys (Natasha particularly) where the most responsive and accommodating. I was impressed by your keenness to meet my demanding delivery date.

    It was delivered on time as promised and we used the castle the following day, it looks great and everything worked fine.

     

    Thank you for an all-round  professional service.

    Kind regards

    Paul

  • Vira

    The harnesses arrived last week and what a difference from the belts we used before!

  • Mandi - Waterman Arms

    I would just like to thank you for our lovely new bouncy castle we are very very pleased with it.
    Thankyou once again.

  • Tommy Mason

    Just to say a big thank you for our bespoke designed castles, the art work on these new castles is fantastic, some of the best art work I’ve seen. A credit to the team, already got over 12 bookings for these castles. We have 13 castles in our collection and these are by far the best castles we’ve brought for the price we payed. Great customer service, always happy to help (no matter how difficult I can be lol). Will be making more purchases from this company smile emoticon smile emoticon
    Bagits bouncy castles – telford

  • Bonnie Stainer

    Hi Natasha,
    I would like to thank you and your colleagues for all the help you gave me, as I was in urgent need for a bouncy castle. (Due to being let down by another company) I will continue to by products from you in the future and will recommend premier inflate to everyone!
    The help you gave me was invaluable it allowed me to fulfil my bookings and not let down my customers.
    Thank you so much again.
    Bonnie Stainer
    Mbs entertainments

  • Harry

    Absolutely fantastic customer service wouldn’t go anywhere else. Thanks everyone at premier inflate.

  • Kerry Ann

    Thanks for the bouncy they are fabby we dont normally use ones that are painted artwork however these are looking good and will be helpful to our business, hope to do more business in the future’ – Kerry Ann :):)

  • Worthing Borough Council

    Very good service from start to finish and very competitive pricing

  • Tara

    Fantastic quality bouncy castles and in my opinion at unbeatable prices. I would like to say a big thank you to Sam and Natascha for being very helpful and honest. You have helped get my business off to a flying start and I will not be using any other manufacturer

  • Andy Hall

    Just a quick email to say thank you so much for delivering our bouncy castle this morning.  We are really happy with the artwork and quality of the product – it’s already up and being used and the children love it!

  • Aberdeen&Shire Bouncy Castle Hire

    After much research into the Bouncy Castle business, we chose Premier Inflate as our supplier. All of our queries were answered promptly and honestly, and the castles were exactly as we ordered, with excellent artwork and within the timescale promised. We have been flat out since the first castles arrived, and can’t thank Natascha & Sam enough for their help and guidance. We would recommend Premier Inflate to anyone, thank you so much, Aberdeen&Shire Bouncy Castle Hire

  • Chris

    I would just like to say the guys at premier inflate were more than helpful with me purchasing my first inflatable.
    Even when i changed my mind and chose a different size after my order was placed, it wasn’t a problem. All my questions were answered and more and i couldn’t be any happier and would recommend to anyone.
    I for sure will be using you again 100% in the very near future.
    Thanks Chris

  • Jenny & Jason

    just wanted to drop you an e-mail this is Jason and Jenny I have just purchased 15 by 18 bouncy castle we bought this for private use for our son and his friends and I absolutely love it and it is exceptionally well made oh and the adults love it too I just wanna say a massive thank you for an excellent service very friendly and very helpful staff and we will definitely be recommending you to all friends once again thanks Jason and Jenny

  • Wayne

    I received a fantastic service from the people at Premier Inflate, they not only manufactured my castles but also gave me fantastic advice on how to improve and develop my business which is priceless. I simply will not use any other supplier! I would like to say a BIG thank you and I look forward to seeing you again in the near future – Wayne

  • Energy Kiz

    It is my genuine please to send you this email to you, from our first phone enquiry all the way to delivery it has been an absolute dream to do business with you.
    Great quality inflatable, superb graphics and incredible and informative customer service. Absolutely no messing around and everything we could’ve wanted in ordering our first inflatable. Look forward to ordering from you again, thank you.
    Energy Kidz

  • Dean Pitts

    Me and my partner looked into the bouncy castle business and the very next day I had registered a company and I was routing for suppliers. I called one manufacturer and the service was horrendous!! 5 minutes later I found Premier inflate! WOW! What a difference. Interested, helpful, insightful and willing to arrange what we needed to get from idea to being a real business at a competitive price and a realistic time. We ordered 2 bouncy castles from them on the spot (frozen and a minions) 15×11 along with all you would need to be ready to go and 4 days shy of the honest time frame given, they were ready to collect with a new safety certificate!
    Natascha has been wonderful in keeping us updated. We drove 130 mile round trip to collect where they helped us load the van and Sam gave us yet more advice to help us on our way and since then it has been non stop with the 2 castles which have gone down a storm! Brilliant quality and finish, lovely artwork and the customers love them!!
    A few weeks later we had a hire going to a pub where they were going to be on hard standing and realised because both castles were out and we didn’t have enough mats. At 5.15 pm I rang Premier inflate who without hesitation manufactured me 5 for me to collect 2 hours later, the 135 mile round trip again I drove gladly returning home at 9pm!!
    Very competitive pricing, amazing service and knowledge to boot! Package deals to set your business on its way to grow which was our choice and I wont go anywhere else! Look forward to the next purchase from Premier Inflate!

  • Nicola New

    I cant recommend Premier Inflates enough. After contacting a few companies for quotes I had the best advice and customer service from Premier Inflates, not to mention a very competative price. If ever I need anything I know I can ring Natascha and she will call me back with whatever I need. Thanks again for making my purchase so easy and stress free. Nicola

  • Busta Bounce

    We own two bouncy castle companies and currently own 20 bouncy castles, we was after a new castle and thought we might try a new supplier. I researched premier inflate and thought that their castle looked upto a high standard and couldn’t find a negative review. I contacted premier inflate and spoke with Natascha and placed a order for 3 castle. The customer was and the best I have received so far from a castle manufacturer, the castle turned up on the day they quoted on the day of book and was very pleased with the castle and quality. We still have the castles and will use them again. 5star rating from us at Bust A Bounce.